Account and data deletion
App: One Remote (com.vorithstudio.smarttvremote)
Developer: Vorith Studio (trade name of Vincent Oliver Veran, Philippines)
Contact: vorithstudio@gmail.com
Last updated: August 14, 2026
How to delete data associated with One Remote, as described in our Privacy Policy.
Summary
One Remote has no user accounts. Most data lives on your device. Voluntary in-app feedback may be stored in our feedback system (for example a spreadsheet behind a webhook), including your message, category, platform, app version, submission time, and paired TV brand and commercial model for TVs saved on your device when you submitted (not IP addresses, serial numbers, or pairing secrets).
What you can delete
| Data | How to delete |
|---|---|
| Saved TVs, layouts, pairing keys, settings | Remove a TV in the App (unpair / delete saved device), or Android Settings → Apps → One Remote → Storage → Clear data, or uninstall the App |
| Pro entitlement | Tied to Google Play / App Store — uninstalling does not cancel ownership; use store purchase history if needed |
| Ad identifiers | Android/iOS system settings → reset advertising ID / limit ad tracking |
| In-app feedback you submitted | Email vorithstudio@gmail.com (include approximate date and message excerpt). We can delete the stored message and any paired TV brand/model we received with it. |
| Support emails | Email us and ask to delete your thread |
| Store billing records | Managed by Google or Apple — we cannot delete them |
| Ad / measurement data (Google AdMob) | Not stored on our servers — use device ad settings, in-app Ad privacy settings (when shown), or Google ad settings |
Request a copy of your data (portability)
We do not host your saved TVs or layouts. We may hold in-app feedback and support emails you sent us.
Email vorithstudio@gmail.com with subject Data access request — One Remote and describe what you need (for example feedback you submitted). We respond within 30 days where law requires.
Request deletion by email
vorithstudio@gmail.com
Subject: Data deletion request — One Remote
Include what to delete (feedback, support emails, etc.). We respond within 30 days where law requires.
After deletion
- On-device: Cleared when you clear storage or uninstall.
- Feedback / email: We delete or anonymize unless law requires retention.
- Ads: Stop after uninstall; reset ad ID in system settings if desired.
Pro, refunds, and subscriptions
Pro removes ads and unlocks premium features. Depending on your store region, Pro may be offered as:
- Subscriptions — weekly, monthly, or annual (auto-renewing until cancelled in Google Play or Apple subscriptions settings), or
- Lifetime — a one-time purchase that does not renew.
| Topic | What to know |
|---|---|
| Who refunds / cancels | Google Play (Android) or Apple (iOS) — we cannot refund, cancel subscriptions, or delete store payment records |
| How to request a refund | Google Play refunds · Apple refunds |
| How to cancel a subscription | Google Play or Apple Subscriptions settings — cancel before renewal to avoid the next charge |
| After refund or subscription end | Store removes Pro; the App returns to the free tier (ads may return) |
| Uninstall | Does not refund Pro or cancel subscriptions; entitlement follows your store account until refunded, cancelled, or expired |
| Purchase help | Email vorithstudio@gmail.com — we can guide you to the store; we cannot issue refunds |
Full terms: Terms of Service — Refunds (Section 4).
Children
If a child under 13 provided personal information, contact vorithstudio@gmail.com for prompt deletion.